Pour recevoir des services en français, veuillez communiquer avec l’Association pour l’intégration sociale d’Ottawa (AISO) au 613 744-2241 #211 ou envoyez un courriel à reception@AISO.org
French Language Service Accountability Framework:
The French Language Services Act (FLS Act) guarantees the right to receive services and communications in French in designated areas of the province. In designated areas, these services must be equivalent in quality to those provided in English. The City of Ottawa is considered a designated area under the FLSA.
The Ontario Regulation 284/11 was adopted on July 1, 2011 aims to improve the delivery of services in French in the public and broader public sectors and requires government to set expectations to ensure that FLS are provided on an active offer basis.
The concept of “active offer” means that services in French are clearly visible, readily available at all times, easily accessible and publicized so that Ontario’s French-speaking population is informed about the services available in French and they can access those services.
At Tamir Foundation:
We provide English Language services. Our requirement to the Ministry of Children, Community and Social Services (MCCSS) is to be a “Referral Agency.” This means we are accountable for French language service provision and will ensure an “active offer” of client services in French by:
To do this, we have: